Practice with real, messy data, not theatrical demos. Run tabletop exercises that simulate missing fields, conflicting timestamps, and breaking feeds. Time how long it takes to rebuild truth. Reward teams that surface brittleness early and fix paths before the next surprise hits.
After-action notes are useless when they hide in wikis nobody reads. Standardize a one-page format, capture decisions, triggers, and outcomes, then assign a single owner to implement fixes. Circle back in thirty days and verify behavior, not just documents, changed.
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